Run a Better Gym.

FitOps is the ultimate Equipment Management Software (EMS) & CMMS that lets anyone report an issue in 10 seconds via QR code, automates your Google Reviews, and perfectly tracks your facility maintenance.

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Fitness club member scanning FitOps CMMS QR code on a broken treadmill
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Ticket #1482 Logged Treadmill Motor Failure

Anytime Fitness

"When I first saw FitOps, I honestly thought — this is one of the coolest pieces of software I’ve seen for a gym. Our members are going to love how easy it is to report issues or request things right from the equipment. It’s the kind of small convenience that makes the whole experience better. On the operations side, it’s going to help us stay on top of maintenance, keep the facility looking great, and ultimately run a better gym with happier members."

Anytime Fitness Franchise Owner

Why Fitness Operators Choose FitOps

Replace generic work order widgets with a specialized tool engineered for gym owners, staff, and members.

  • Zero-Friction Reporting

    Members scan a QR code and report in 10 seconds. No app. No login.

    If members can't easily report, they post on Google Reviews instead.

  • Reduce Member Churn

    Show members you care by addressing facility issues proactively and visibly.

    Members who see improvements stick around longer. Stop losing revenue to broken machines.

  • Real-Time Accountability

    Every issue is logged, timestamped, and assigned. An unbreakable audit trail.

    Protects you from liability. Proves your gym is being maintained.

  • Built for Fitness

    Categories, workflows, and asset types designed exclusively for gym environments.

    Your plumber doesn't use a tool built for hospitals. Neither should you.

  • Staff Adoption That Sticks

    A simple task dashboard your staff can check in seconds on any device.

    If staff won't use it, it doesn't matter how good the software is.

  • Operational Insight

    Track issue trends, resolution times, and granular asset reliability metrics.

    Know which equipment to replace before members start complaining.

Built for the Entire Fitness Ecosystem

FitOps is the internal CMMS and EMS engine powering independent gyms, field service dispatchers, and global equipment manufacturers.

Gym Owners & Multi-Location Operators

End equipment downtime and naturally eliminate customer churn.

Replace generic text channels with dedicated Gym Management Software. Members scan QR codes to report issues in seconds, allowing you to track maintenance workflows and perfectly analyze asset health across all your franchise locations.

Automatically Build Google Reviews: When member-submitted tickets are resolved, the system prompts happy customers to leave a 5-star Google Review utilizing our dedicated QR engine. If issues are complex, instantly forward the ticket to your external equipment maintenance provider for faster turnarounds, all within FitOps.

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A gym member scanning a FitOps QR code on a treadmill to report a maintenance issue
Fitness Equipment Maintenance Companies

Faster notifications mean more billable revenue and happier clients.

Become the premium, tech-enabled service partner that gyms rely on. Apply FitOps QR codes directly onto your clients' machines and act as their outsourced Equipment Management Software (EMS).

When a gym member or staff member points their phone at a broken machine, the ticket routes immediately to your centralized dispatch dashboard. Centralize communication, speed up technician dispatch times, and turn reactive repairs into high-margin recurring revenue.

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FitOps field service dispatch dashboard for fitness equipment maintenance routing
Equipment Manufacturers (OEM)

Add subscription revenue & gain global reliability data.

Stop flying blind the moment your equipment leaves the warehouse floor. Ship every treadmill and rack with a factory-registered QR code, and offer FitOps as a value-add software subscription to your gym buyers.

When end-users experience friction, the ticket data flows back to your authorized dealer network and engineering teams. Track warranty claims seamlessly, identify systemic part failures across your entire global fleet, and utilize real-world EMS performance data to build better machines.

OEM Integrations
Global fitness equipment telemetry and warranty tracking analytics for manufacturers

Simple, Transparent Pricing

No hidden fees. Powerful operations for any size facility.

Hardware asset labels cost as low as $1.75 ea

Feature / Benefit

Free

$0
Most Popular

Premium

$39/mo per loc.
Number of Locations1 LocationUnlimited
Team MembersOnly OwnerUnlimited
Issue Reporting & Ticketing✓✓
Equipment Inspection Tool✓✓
PDF Inspection Reports✓✓
Basic Dashboard Overview✓✓
Staff Notifications✓✓
Google Review QR Codes✓✓
Photo Uploads on Tickets−✓
Equipment Tracking & Asset Labels−✓
Interactive Facility Map−✓
Analytics & Trend Reports−✓
Customer Resolution Emails−✓
Feedback Page (Review/Contact)−✓
Full Inspection History−✓
Priority Support−✓
Get Started Start 15-Day Free Trial

*To use the software, you simply order specialized serialized QR asset labels inside the app once you sign up.

Common Questions

That works until you have 5 staff, 3 locations, or a legal dispute. FitOps gives you a timestamped record of every issue and resolution — your group chat doesn't.
That's exactly why we use QR codes. Members report — not staff. Staff just open their task list each shift. No new habits required.
Great. Does it let members report a broken cable machine in 10 seconds without downloading an app? We're the member-facing layer your current tool is missing.
FitOps pays for itself the moment you avoid one Google Review complaint or one equipment liability claim. And at $39/month, it costs less than 2 hours of a minimum-wage part-time hire.
Our smallest customers are single-location gyms with 150 members. Setup takes 30 minutes. If you have equipment, you have a need.